Sheffield: 0114 2753353    Barnsley: 01226 399837

COVID Shopping Options

From Thursday 5th November, in light of government guidance, we’re changing the way you shop with Green Spirit. Our Sheffield and Barnsley stores will be closed to the public for in-store purchases, but you can still buy the products you need. 

To place an order for Collection or Delivery, call 07394930143 or 0114 275 3353 and a member of our sales team will be happy to help. 

We want to make shopping during lockdown as safe and easy for our customers as possible. Here's how you can still get everything you need:

Web Orders 

Website orders are still being delivered as normal. We'll update you if there are any delays. Website orders can also be collected from our Sheffield and Barnsley stores, just select Collection at checkout. 

Call/Text and Collect

Call or text 07394930143 and a member of our sales team will take your order, your Green Spirit Account Name (the one you use in-store for your usual prices), and arrange a collection time for you. When you arrive to collect your order please remain in your car in the carpark. Give us a call again on 07394930143 to let us know you've arrived and we'll come out to take payment and bring your order to you. 

Green Spirit Local Delivery

If you're in Sheffield or the surrounding areas, call 07394930143 to place your order, and ask for your items to be delivered. Our sales team will then arrange delivery with you. Please note, all delivery charges (outlined below) must be paid electronically in advance. 

For more information on our Collection and Delivery services, please see below. Alternatively, give us a call on 07394930143 or 0114 275 3353 and we'll be happy to help! 

Website Orders 
Available at Green Spirit Sheffield and Barnsley
Our website Delivery and Click & Collect Services will operate as normal throughout this national lockdown. We do not expect any delays with delivery, but will update you should these arise. If you'd like to collect your order, at the checkout, just select Collection as your delivery option. You may be contacted to confirm which store you'd like to collect from, and to confirm a collection time. Alternatively, select Delivery, and your order will be sent via courier as normal. 

Call/Text and Collect
Available at Green Spirit Sheffield 

  • Either call or text 07394930143 with your order - Your order should be complete as you may not be able to add extra items later
  • Provide your Green Spirit Account Name - This is the account you use in-store to get your usual prices
  • We'll price up your order - You'll be given a quotation number and a date and time will be arranged for collection
  • It's time to collect - When you arrive, please wait in the carpark, and call either 07394930143 or 0114 275 3353 with your quotation number to let us know you're here
  • Payment and your order - A member of staff will come out to your car to take payment before bringing your order to you.

Green Spirit Local Delivery
Available in Sheffield and The Surrounding Areas (15 Mile Radius of Our Store)

  • Either call or text 07394930143 with your order - Your order should be complete as you may not be able to add extra items later
  • Provide your Green Spirit Account Name - This is the account you use in-store to get your usual prices
  • We'll price up your order - You'll be given a quotation number, a date will be arranged for delivery, and your delivery charge will be calculated
  • Payment will be taken for delivery - Delivery charges must always be paid in advance, please see below for charges
  • We'll call you to confirm - Once your order is picked and ready for deliveyr, we'll contact you to confirm delivery one last time, and make sure all charges have been paid
  • Order payment will be taken - We’ll take payment for your order, either by card over the phone, by PayPal, or bank transfer (orders will not be delivered until payment has cleared) Payment by cash on delivery is available for orders below £500 only. 
  • Delivery will be made - Our drivers will wait five minutes at the agreed-on address once letting you know they've arrived.

If you have any issues with the order process, give us a call on 0114 275 3353 or 07394930143 and somebody will be able to help you sort things out!

More Information, Delivery Charges, and Terms & Conditions

GREEN SPIRIT LOCAL DELIVERY CHARGES
Our competitive Delivery Charges are calculated on a sliding scale by distance, and are fixed regardless of your order size.

Please note, delivery radius will be calculated from our Sheffield store at 230 Woodbourn Road.
Orders over a 15 mile radius will be handled on an individual basis, please call the office on 0114 275 3353 and we will be happy to help where possible.

Local Same Day Home Delivery
Many orders can be delivered on a Same Day basis. We endeavor to dispatch orders within four hours of payment, provided that: the order is placed and paid for before 2pm, Delivery Charges are paid, all requested items are in stock, and the order is below 1.5 tonnes in weight. 

0-3 Mile Radius - £20
3-6 Mile Radius - £25
6-15 Mile Radius - £30 

Local Next Day or Named Day Home Delivery
To qualify for Next Day Delivery, orders must be placed and paid for by 3pm. When placing an order for Named Day Delivery, please ensure your chosen day is clearly communicated in your order and we can schedule this for you. 

0-3 Mile Radius - £15
3-6 Mile Radius - £20 
6-15 Mile Radius - £30

GREEN SPIRIT LOCAL TERMS AND CONDITIONS

Please take a moment to thoroughly read through our terms of service to ensure you’re happy before you proceed with an order. 

Delivery Charges Must Be Paid In Advance 
We accept Card, PayPal and Bank Transfer. We must receive your funds before we will pack and deliver your order. This is to ensure that the agreed-upon date and time of your order is confirmed, and our drivers are only making necessary, legitimate trips. 

The Delivery Process
Once your driver arrives at your chosen delivery address, they will knock on the door and wait for a maximum of five minutes for someone to answer the door and accept delivery. After five minutes, they will need to move on to their next delivery to keep to their schedule. If nobody answers within your driver’s five minute window, and they are required to return to attempt delivery a second time, the delivery charge will need to be paid again.  

Payment Details 
Please ensure that your quotation number is used as your reference so we are able to reconcile your payment. Unlabeled payments or incorrect references may cause delays in delivery. 

All PayPal payments should be made to: info@greenspirit-hydroponics.com 

Our details for Bank Transfers are as follows: 

Cooperative Bank

Account Number: 69775790

Sort Code: 08-92-99

Minimum Order Price of £50 
Only orders with a final quotation price of £50 or above will qualify for our Home Delivery Service. If your order total is below £50, Home Delivery will still be offered, however the order will be charged at a flat rate of £50 (plus Delivery Charges). 

Payment by Cash on Delivery
In the interest of driver safety, we are happy to accept payment by cash on delivery for all orders up to £500 only. Any orders above this limit must be paid for in full in advance either by Card, PayPal or Bank Transfer.Please note, our drivers do not carry change. Please ensure you have the exact cash to pay for your order. Customers paying by Cash on Delivery must still pay all delivery charges in advance electronically.

Your driver will knock on your door, leave an empty cash bag on your step, and retreat to a safe distance. You must then place the correct amount of cash into the bag and place it back on your step for the driver to collect and count. Once your driver is happy that the full amount is there, they will begin unloading and delivering your order. 

Delivery of Substrates 
Unless instructed otherwise, all substrates will be bagged. Each bag will incur a surcharge of 25p to cover the additional time required for drivers to safely unload your order upon delivery. If you would prefer your substrate boxed, there will be a charge of £2.50 per box (each box containing 2 bags of substrate). A maximum quantity of 1 pallet (60 bags) of substrate is in place for all Local Home Delivery orders. 

Delivery of Nutrients
To prevent spillages and waste in transit, all nutrients will be delivered boxed. There will be a charge of £1.50 per box. 

Maintaining Social Distancing
In order to keep both our customers and our drivers safe, once access has been given, please do not attempt to help your driver with unloading your order. An appropriate face covering must be worn while our driver is on the premises. At your request, our drivers are happy to place your goods in a safe well-ventilated outdoor space such as a garage or shed on your property, but will otherwise only deliver to your doorstep, and will not bring your order into your home.